service definition:: an act of helpful activity; help; aid: to do someone a service.
After almost 2 hours... I refused to wait any longer.....I went to reception..got my Money Back... and the lady at the desk even asked if i wanted to fill out a complaint... ( thank God for some service)...Obsessive wait time at the doctors office ..is a sure sign of low quality of care....and will be hell when coming back for follow up appointments.. STAND UP for QUALITY Service!!!